Shipping Policy – MINGLON

At MINGLON, we are committed to shipping your gothic clothing orders quickly, securely, and efficiently.

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Processing Times

• All orders are generally processed and shipped within 1 to 3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

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Estimated Delivery Times

• Standard Shipping (USA): 3 to 7 business days

• International Shipping: 7 to 14 business days (depending on your location and carrier availability)

Please note: Delivery times may vary due to external factors such as customs procedures, local holidays, or unexpected carrier delays.

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Shipping Costs

• Shipping costs are calculated based on the weight, dimensions, and delivery address of your order.

• The exact shipping cost will be displayed during the checkout process before you confirm your purchase.

• We may offer free shipping for orders over a certain amount. If available, this will be clearly indicated on our website.

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Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.
You can use this number to track the progress of your package directly on the carrier’s website.

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Delivery Issues

• Incorrect Addresses: Please ensure your delivery address is complete and accurate when placing your order. MINGLON is not responsible for packages lost or delivered incorrectly due to inaccurate information provided by the customer.

• Lost or Damaged Package: If your package is lost or arrives damaged during transit, please contact us as soon as possible at support@usmingalondonn.site. Our team will do its best to assist you in resolving the issue with the carrier.